Returns & Exchanges

At Vastrado, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 15-day return and exchange policy for all unworn and unwashed apparel. Simply ensure all original tags are intact to qualify for a full refund or a size replacement.

Return Process

• 1.
  Initiate Request

  Log into your Vastrado account, navigate to the 'My Orders' section, and select the item you wish to return or exchange within 15 days of delivery.

• 2.
  Quality Inspection Prep

  Ensure the garment is in its original condition with all brand tags, packaging, and invoices included to avoid any delays during the verification process.

• 3.
  Schedule Pickup

  Once your request is approved, our logistics partner will arrive at your doorstep within 24-48 hours to collect the package at no additional cost.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes the quality check, your refund will be credited to your original payment method or Vastrado wallet within 5-7 business days.